yourtown: AI-enabled Dynamics 365 contact centre(opens the agency's site)
Moved a youth helpline to a cloud contact centre with skills-based routing and AI summaries of counselling calls.
IInsightIndustry
39 agencies
Moved a youth helpline to a cloud contact centre with skills-based routing and AI summaries of counselling calls.
IInsightReplaced a costly legacy platform with automated Azure pipelines into Snowflake, giving one source of truth for CRM data.
SSynogizeReplaced spreadsheet scheduling across three aged-care and disability programs with Field Service and Power Platform.
VADEN ConsultancyReplaced spreadsheets and paper forms with a web platform to match volunteers to students and schedule tutoring.
33AdvanceCross-platform VR rescue scenarios with eye tracking that add practice time to instructor-led lifeguard courses.
LLucid Reality LabsAn interactive dashboard with mapping, donation and financial views to show donation routes and impact.
QQueryon