Cymetrix Software
Salesforce implementation, data engineering and generative AI for enterprise teams
Skills & Services
About
Cymetrix is a Salesforce consulting and data engineering firm that also builds AI and generative AI solutions. It implements Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud and related products, and connects them to other systems with tools such as MuleSoft. It also offers marketing automation, analytics and staff augmentation.
On the data side, the firm works with partners including Salesforce, Databricks, Fivetran, Atlan and Prophecy.ai to modernise data foundations for reporting and machine learning. Published case studies include a retrieval-augmented chatbot on Google Cloud Vertex AI that answers employee policy questions, a Salesforce build for an investment banking platform with approval and commission automation, and a telemedicine platform that unifies customer data.
Clients come from financial services, fintech, pharmaceuticals and life sciences, healthcare, retail and e-commerce, nonprofits and manufacturing. The firm delivers from offices in Long Beach (United States), Reading (United Kingdom), Warsaw (Poland), Tokyo (Japan) and Mumbai (India), which combines local client contact with offshore delivery. Founders Sandip Chintawar and Prakash Kolhe lead the company, and the marketing technology group Wondrlab holds a majority stake.
Portfolio
Enterprise policy chatbot on Google Vertex AI
A retrieval-augmented chatbot gave staff fast policy answers with role-based access, easing HR and IT queries.
Salesforce deal approvals for an investment bank
A Sales Cloud build automated deal approvals and commissions, with analytics dashboards and a LinkedIn integration.
Salesforce platform for a telemedicine provider
Sales, Service and CPQ clouds with MuleSoft unified data and automated subscriptions for a virtual care company.