Fingent
Custom enterprise software, AI agents and SAP and Odoo integration for global clients
Skills & Services
About
Fingent builds custom software and AI systems for mid-sized and large organisations. Its services include enterprise and product development, web and mobile apps, cloud and DevOps, system integration, robotic process automation, IoT, data analytics and digital transformation. It is a partner of SAP, Microsoft and Lyzr, and also delivers Odoo projects.
Its AI practice covers agentic AI, conversational AI, intelligent document processing and AI integration into existing systems. Published case studies include an AI agent that triages and answers sales leads, an Azure-based tool that scores call centre conversations, OCR that reads handwritten logistics tickets, and an AI ticketing system for a global electronics firm.
Fingent serves financial services, real estate, logistics, nonprofits, healthcare, manufacturing, retail and education clients. It offers dedicated developers, offshore development centres and staff augmentation. Offices are in New York, Dubai, Melbourne, Sydney, Kochi and Bangalore. The firm holds ISO 27001 certification and also sells its own products, including a field service platform.
Portfolio
B2B consulting firm: AI agent for lead response
Built an AI agent that screens, routes and answers inbound leads and syncs them to the CRM.
Media company: AI scoring for call centre quality
Delivered an Azure app that scores every call against a scorecard, with supervisor review and reporting.
Logistics firm: OCR for handwritten detention tickets
Used Azure Document Intelligence to read handwritten times and automate more invoicing.
Electronics firm: AI-powered support ticketing system
Automated email parsing, ticket creation and routing using Azure AI Services and PowerApps.