Professional Email Response

Write a professional email response based on the incoming email and response intent.

Incoming Email:
{{incoming_email}}

Response Intent:
{{response_intent}}

Sender Context (optional):
{{sender_context}}

Write a response that:
1. Addresses all points raised in the original email
2. Matches the tone of the original (formal if they're formal, warmer if they're casual)
3. Is concise - aim for 3-5 short paragraphs maximum
4. Includes a clear next step or call to action when appropriate
5. Uses a professional but human tone - avoid corporate jargon

If the sender seems frustrated or upset:
- Acknowledge their frustration without being defensive
- Focus on solutions, not excuses
- Be specific about what will happen next and when
- Don't over-apologize (one sincere acknowledgment is enough)

Avoid:
- Making promises you're not authorized to make
- Blaming others or external factors
- Using phrases like "per my last email" or "as I mentioned"
- Being overly formal when the sender is casual

Format the response as a complete email including:
- Subject line (with Re: prefix if replying)
- Greeting
- Body
- Sign-off (use "Best regards" unless context suggests otherwise)
- [Your name] placeholder

Do not include email headers like To:, From:, Date:, etc.