designDATA

designDATA provides managed IT services from offices in Gaithersburg, Maryland and Washington, DC. Its clients are mostly associations, nonprofits and other mission-driven organisations in the DC region. The firm is a subsidiary of Doyon, Limited and part of the Doyon Technology Group.

Core services include a 24/7 help desk, cloud and network management, hardware procurement and a hardware-as-a-service subscription. It also runs layered cybersecurity and compliance programmes, Apple device support for business users, and regular staff training sessions. The firm holds Microsoft Solutions Partner status and works with Microsoft 365, Teams and Google Workspace.

Its AI practice helps organisations plan and adopt AI in stages. Work starts with a readiness review of association management, learning, CRM and Microsoft systems, then moves to usage policies, shared prompts, governance and staff training. Later phases cover a data layer that joins membership, events, finance and learning data, plus custom builds such as internal language models trained on approved content, role-specific chatbots and AI agents for style or certification checks. Solutions run inside the client's own Microsoft tenant or a private data store.