Upzoids

Upzoids specializes in Microsoft cloud implementations for cities, counties, regulators, and associations that need to launch citizen services, contact centers, and case management systems without accumulating technical debt. The Toronto-based company, founded in 2021, brings deep Power Pages expertise rooted in the ADX/Adoxio heritage to build portals, apps, and automations on Dynamics 365 and the Power Platform. Their MVP-led team of 21-30 employees serves clients across Canada, the United States, and Australia, with a concentrated focus on public-sector and membership organizations. The company's standard-first approach means configuring what Microsoft already does well before writing custom code. Upzoids delivers assessments and roadmaps, new implementations and modernizations, migrations to Dynamics 365, portals on Power Pages, automation with Power Apps and Power Automate, dashboards with Power BI, and secure authentication through Azure AD B2C. They integrate payments, e-signatures, and GIS mapping across the Microsoft cloud and existing client systems. To accelerate public-sector delivery, their UpCity 365 accelerator jump-starts 311 and citizen-service programs with Smart Request Discovery, Dynamic Forms and Smart Routing, and integrated mapping while keeping municipalities on the core Microsoft path. Upzoids ships in small, visible increments and trains client teams to own the systems they build, eliminating vendor lock-in. The company builds for security, accessibility, and ease of maintenance, measuring outcomes at every stage. When ongoing help is needed, they provide managed enhancements and support. Clients choose Upzoids for their municipal and association domain knowledge, Canada-based support with global reach, and a consulting culture grounded in plain language and accountable delivery.