SummitNext

SummitNext provides business process outsourcing and employer of record services. It builds and manages dedicated teams for clients that want offshore capacity without running the operation themselves. Its headquarters are in Petaling Jaya, Malaysia, and delivery hubs sit in Malaysia, India, the Philippines and Uzbekistan.

Services include customer experience and support, customer acquisition, recruitment process outsourcing, staff augmentation, digital presence and trust management, and safety and compliance work. The firm can act as the legal employer for a client's staff in countries where the client has no entity. Clients can start with a single person and add more as needed.

On the technology side, SummitNext offers artificial intelligence services and AI data preparation, such as collecting and labelling data used to train models. It also describes AI-assisted automation, chatbots and analytics as part of its support offering. Published sectors include automotive, e-commerce, logistics, fintech, healthcare and technology.

This is mainly an outsourcing firm. Its AI work is one service line next to its operational teams.