NOYS

NOYS helps owners of small Australian businesses find the routine tasks that eat into their week and hand that work to software. It is based at Hope Island on the Gold Coast and works with clients remotely. Its target markets include accounting and law practices, real estate agencies, healthcare clinics, financial advisers, mortgage brokers, builders and logistics operators.

An engagement starts with an audit call. NOYS then sends a written report that names a short list of tools, the effort to set each one up and the hours each could return. The client can then ask NOYS to set up those tools for a fixed quote. Builds connect to software the business already runs, such as Xero, MYOB, Google Workspace, Microsoft 365, ServiceM8, Cliniko or Deputy.

Any automation that sends email, creates records or moves money includes a human check that the client can later turn off. The tools sit in the client's own accounts, so the business keeps ownership, and plain-language documentation comes with each build. For ongoing help, a concierge option gives regular advisory sessions and direct access between calls. The founder, Ed Steward, runs the audit calls himself.