*instinctools

*instinctools is a software engineering firm that builds custom products, data platforms and AI systems for midmarket and enterprise organisations. It started in Stuttgart, Germany, and now has offices in Maryland in the United States, Stuttgart and Warsaw, with delivery teams spread across several countries.

The AI practice covers agentic AI, generative AI, chatbots, computer vision, machine learning and MLOps. Its GENiE multi-agent framework underpins projects such as AI sales agents, AI customer support, inventory management and underwriting for insurers. Published case studies include a multi-agent system that turns partner documents into integration code for an insurance aggregator, and a private GPT-4 assistant running in a Czech bank's own Azure tenant.

Outside AI, the firm offers digital product engineering, legacy modernisation, web, mobile and ecommerce development, IoT, and cloud work. Data services include analytics, engineering, visualisation and business intelligence, using tools such as Power BI, Databricks, Snowflake and Tableau. Consulting covers product design, software audits, and CRM and ERP projects on platforms such as SAP Commerce Cloud, HubSpot and Odoo.

The firm lists Google Cloud, Microsoft and OVHcloud as partners. Clients come from healthcare, fintech, insurance, manufacturing, logistics, automotive, ecommerce and education. Engagements run as fixed projects, dedicated teams or staff augmentation.