Cloudwerx

Cloudwerx is a Sydney consultancy that links AI, data and customer relationship systems so they run as one. Its head office is on Bond Street in Sydney, with further teams in Melbourne, Brisbane, Auckland and a delivery centre in Pune, India. It holds Summit tier status as a Salesforce partner and is a registered MuleSoft partner.

Services fall into six areas: AI, data and analytics, CRM, integration, automation, and transformation advice with enterprise architecture. The firm works with OpenAI, Anthropic, Snowflake and Salesforce products such as Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, Data Cloud and CRM Analytics. Each engagement can cover advice, architecture, build and quality assurance.

Clients buy a pool of standard Delivery Units and spend them across a catalogue of modular, outcome-based services. Cloudwerx says this gives price certainty while letting priorities shift as a project moves. It runs projects under its own Tesseract method. Published client stories include SafetyCulture, Sutton Tools, LW Reid, the Australian Computer Society and Ampol, covering quoting and approvals, connected customer data, commerce platform moves and member systems.