We Fix IT

Based in Berrimah, this Darwin IT provider supports businesses in Darwin, Palmerston and regional Northern Territory. Alongside managed IT, cyber security, Microsoft 365, phone systems and repairs, it runs an AI consulting service for local organisations that want to adopt AI tools safely.

Most AI work centres on Microsoft 365 Copilot. The team checks whether a tenant is ready, reviews data permissions and governance, plans licences, then configures Copilot and coaches staff on writing prompts. It also sets up ChatGPT Team and Enterprise, reviews the security of AI tools that staff already use, writes AI usage policies and builds custom GPTs and workflow automations. For IT operations, it offers OpenClaw, an AI platform that sorts and routes support tickets, writes summaries and links into existing PSA and RMM tools.

Training happens in person in the Darwin area and covers daily Copilot use, prompt writing and the limits of AI output. The firm lists Microsoft among its technology partners and works with sectors such as healthcare, construction, legal, property and government.