Velan Remote IT Support

With 19 years of experience, Velan Remote IT Support provides comprehensive managed IT services, cloud solutions, and DevOps engineering to businesses across 12 industries in over 50 countries. The company has successfully delivered more than 100 projects, serving small, medium, and large enterprises including healthcare providers, retailers, manufacturers, educational institutions, and IT companies. Velan holds ISO 9001 and ISO 21007 certifications for quality processes and data security. The company specializes in end-to-end managed IT support including 24/7 monitoring, server administration, database management, cloud migration and optimization, DevOps automation, and technical helpdesk services. Their certified DevOps experts deliver full-stack solutions across AWS, Azure, and GCP platforms, implementing CI/CD pipelines, containerization with Kubernetes and Docker, and AI-powered DevSecOps. Velan has outsourced more than 500 IT professionals to businesses globally, providing support aligned with multiple time zones including all USA time zones (EST, CST, MST, PST). Velan serves diverse sectors including healthcare (supporting cloud-based EHRs and patient portals), retail (managing e-commerce platforms like Amazon, Shopify, and WooCommerce), manufacturing (ERP systems and network security), education (School MIS and online learning platforms), and data centers. The company provides Level 1, 2, and 3 technical support through email, chat, and phone channels. Their services encompass proactive IT monitoring, infrastructure management, backup and recovery, cybersecurity and compliance, cloud cost optimization, and AI automation for IT operations.