LaunchPad Lab
Chicago software consultancy for AI automation, Agentforce agents, Salesforce and custom apps
Skills & Services
About
Based in Chicago, LaunchPad Lab designs and builds web and mobile applications for mid-size and enterprise organisations. Co-founders Scott Weisman and Brendan Hennessy lead a team that works in Ruby on Rails, React, React Native, Node.js and Python, and that offers product strategy, UX design and ongoing managed support.
As a Salesforce partner, the firm builds on Experience Cloud and Agentforce. Its AI work covers process automation, agent development, generative AI and consulting, along with workshops that train client teams on AI agents. It uses models from OpenAI and Anthropic and services such as Amazon Textract.
Published projects include a Salesforce self-service hub for Bullhorn with an Agentforce chat agent, an AI assistant that drafts medical necessity reviews for a health insurer, and document automation that feeds loan data into Salesforce for a consumer lender. Clients come mainly from financial services, healthcare, insurance, education and professional services.
Portfolio
Bullhorn: Salesforce customer hub with an Agentforce AI agent
Single sign-on self-service portal on Experience Cloud, with an AI chat agent that answers from the knowledge base and hands off to staff.
Health insurer: AI assistant for medical necessity reviews
AI tool that reads clinical records, matches them to care guidelines and drafts nurse review notes with a full audit log.
Consumer lender: AI document automation into Salesforce
Amazon Textract pipeline that reads emailed loan documents and updates the matching Salesforce records without manual keying.
Details
- Location
- United States, Illinois, Chicago
- Team Size
- 51-200
- Founded
- 2012
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