Captovate

From its base in Darwin, with further offices in Adelaide and Canberra, Captovate runs a full-service digital agency. It covers web design and development, mobile apps, eLearning, SEO, content and paid advertising on Google and social platforms. Its websites run on WordPress, Drupal, Shopify and its own web builder, and it sits on the federal GovCMS panel.

The agency's AI work centres on custom agents. Each agent is shaped around a client's systems, tone and workflows, and can draft quotes, answer routine questions, surface internal knowledge, triage leads and cover enquiries after hours. Projects follow three stages: discovery, build and handover with staff training. An Agent Audit helps businesses find where agents would add most value. For AANT, the agency built a voice agent inside the existing phone system to guide members through an app change.

Captovate also runs AI workshops for small and medium businesses in the Northern Territory. A beginner course explains how AI can ease admin, content and customer messages. A follow-up course covers prompts and building AI into daily work. Sessions use local business scenarios, and attendees join an online community for ongoing help. Clients include councils, universities and member organisations across the Territory, South Australia and the ACT.